On placing an order please give us the following details:
Type of pleat.
Number of tiers.
Colours required for tiers (please start with outer tier colour first) and tails.
Quantity of rosettes.
Round, size and colour of centres.
Wording and other graphic/motif for centres and/or tails.
Type of fastening – bridle clip or brooch pin.
Date order required
Full contact details should include:
Address including postcode (delivery address if different)
Or alternatively you can use our form found here
Payment for your order:
We accept payment by:
Bank transfer (BACS) – we will give you our details on request.
Cheque – please make payable to Hot Mouse Ltd
Paypal – please pay into Kathy@themanorosettecompany.co.uk
For last minute/urgent orders
We require payment within 48 hours of the date of our invoice, sent to you by e-mail. This is so that we can process your order quickly and make sure you receive your rosettes in time.
For last minute orders that need to received within 14 working days will incur a surcharge of £7.50 and for orders required within 7 working days the surcharge is £10.00.
Feedback from Customers:
“Hi Kathy, the rosettes have arrived. They are as good as ever!
“Now that is just amazing service – quite extraordinary! Very many thanks indeed.
“Thank you Kathy,
Rosettes arrived this morning.
I will get this weekend’s competition out of the way and then be in touch about another order.
Wedding rosettes: “just exactly the same as before, we just love them and want to make sure we have some of our own to keep”.
I am writing to thank you for sponsoring / supporting the Laura Turner Unaffiliated Dressage in support of Guide Dogs UK.
The event which took place on Monday 27th May was a great success and was enjoyed by all, so much so that I have been asked to run another event in 2014. I myself enjoyed the day and finished overall 3rd in the Elementary class.
In total I raised £1,004, which was more than expected and which wouldn’t have been achievable without your support.
Various photographs were taken throughout the day and I will forward onto you as soon as they are sorted.
Once again, a massive thank you for all your support, I am so grateful.
Very best wishes
Laura Turner VI-Dressage”
I want to thank you so much. I love them all, but the special one – 2 colours looks really great! I would love to buy again. I will write to you soon – there are some more shows the next months.”
“Excellent service for a specific order. Will definitely recommend and use again.”
Lovely quality and great colour choice. Thank you.
With kind regards
Lesley Woodward-Thwaites FCCA,ACA
Hi Kathy ,
The rosettes arrived this morning . Many thanks for the speedy service , they are perfect .
Will be in touch again .