How To Place Your Order

How To Order

You can either place your order online at our shop here:

Or put your order in writing and e-mail to

Ordering online

On the product page please add the following information for personalised orders only:

  • Your personalisation wording for the centreboard and motif/logo. Maximum number of characters is 25 including spacing between words.
  • Choose your ribbon colour for each tier.
  • Choose your choice of fastening.

Payment options:

For orders required after 4 weeks:

  • Bank transfer (BACS)
  • Cheque – please make payable to Hot Mouse Ltd
  • Paypal – please pay into
  • Credit card & G Pay – online orders only & fees will apply at checkout. Please note that payments by credit card will take 7 business days to be received by us. Manufacture of your order will not commence until payment is received in full.

For orders required urgently within 3 weeks – payment required immediately:

  • Bank transfer (BACS)
  • Paypal – please pay into

On the checkout page please select:

  • The appropriate postage option.
  • If you need your order within 3 weeks please select one of our express delivery services  and express postage at checkout.

Ordering by e-mail

Please give us the following details so that we can provide you with a quote:

  • Type of pleat.
  • Width of ribbon – 25mm or 38mm
  • Number of tiers.
  • Colours required for tiers (please start with outer tier colour first) and tails.
  • Quantity of rosettes.
  • Colour of centreboards.
  • Wording and other graphic/motif for centres and/or tails.
  • Type of fastening – bridle hook, brooch pin or ties.
  • Date of your event

Full contact details should include:

  • Name
  • Address including postcode (delivery address if different)
  • Telephone number
  • E-mail
place your order,E-mail,How to order

For last minute/urgent orders
We require payment within 48 hours of the date of our invoice, sent to you by e-mail. This is so that we can process your order quickly and make sure you receive your rosettes in time.


  • For any order required within 3 weeks the cost is £10.00 or 5% whichever is the greater (excluding postage cost).
  • For any order less than 25 rosettes, our small order charge of £2.50 will apply.
  • If ties are required, these are an additional 6p per rosette.